Shipping & Return Policy

Incase of any shipping related queries, read below.

We process your order as quickly as possible. Orders placed during weekends or holidays may take a little longer. Once your order is processed, you will receive an order confirmation, followed by a shipping confirmation.

Shipping

Shipping costs are calculated based on the total value of the items in your order and the shipping service level you choose. Please note that the day your package is shipped or picked up from our warehouse does not count as the first business day.

Note:

Business days are Monday through Friday, excluding public holidays.

Economy

Our most economical option.

Standard

Our usual delivery option.

Preferred

A faster option, when available.

Expedited

Priority handling of your order.

Express

Our fastest option, where available.

Delivery costs

Delivery costs depend on your location and the option you choose. They are shown at checkout before you confirm your order. Available options:

  • Standard: shown at checkout
  • Expedited: shown at checkout
  • Express: shown at checkout

Questions about delivery costs? Contact us.

International orders

For orders outside our usual delivery area, please contact us first. Duties and taxes may apply depending on the destination country.

If you prefer a different shipping method, please contact us before placing your order, and we will do our best to accommodate your needs.

Returns

To return an item, please contact us.

For items that are damaged, defective, or incorrect, please contact us so we can provide you with appropriate return instructions. Please note that made-to-order items are non-returnable.